Welcome to our FAQ & Information page
Here you’ll find answers to some common questions about our website and the services we offer.
We use the United States Postal Service (USPS) to ship all orders within the United States and offer Ground Advantage, Priority, and Priority Mail Express shipping options.
Please note that delivery times may vary depending on your location and the shipping method you choose at checkout. The estimated delivery times provided by the USPS are as follows:
$5.00 – Ground Advantage Mail: 2-6 business days
$9.75 – Priority Mail: 1-3 business days
$27.75 – Priority Mail Express: 1-2 business days
All orders are shipped within 1-2 business days of the order being placed.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
All orders with a sub-total of $19.00 or more before tax and shipping will be shipped FREE. If you require an upgraded expedited shipping option for your order you will need to make that selection during checkout. ***Upgraded Shipping Options are not included in our Free Shipping offer.
All orders that meet the following criteria are eligible for free standard shipping:
The order is shipping to an address within the United States.
The order total is $19 or more (before taxes and any discounts).
The order does not contain any oversized or heavy items that require special shipping.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information. You can use this information to track your order on the USPS website.
You can also find this information in your Order History inside your User Account
We have shipped thousands of packages and understand that sometimes packages do strange things when on their way to you. If this happens and your order has not arrived within the expected delivery time, please check the tracking information provided in your shipping confirmation email. If you still have not received your order or have any other delivery issues, please contact us and we will do our best to resolve the issue.
A vinyl decal and a sticker are similar in that they are both adhesive-backed and can be used for a number of different applications. However, there are some key differences between the two:
1) How they are made: Vinyl decals are die-cut into specific, single-color designs, while stickers can be printed with a variety of colors, designs, and images.
2) Use: Vinyl decals are often used for car or window decals, wall graphics, or other applications where a more durable, long-lasting option is needed. Stickers are often used for branding, promotional giveaways, or temporary decoration.
3) Adhesive: Vinyl decals typically have a stronger adhesive than stickers, which allows them to adhere better to surfaces and last longer.
Vinyl decals are adhesive-backed graphics or lettering die-cut from a thin, durable vinyl material and are typically a single color.
Vinyl decals can be applied to a variety of surfaces, including glass, metal, plastic, wood, and painted surfaces. They are often used on cars, windows, walls, and signage.
Outdoor Vinyl – The outdoor vinyl we use is rated for up to 6 years of outdoor exposure (Vinyl Manufacturer PDF Spec Sheet).
Indoor Vinyl – The outdoor vinyl we use is rated for up to 3 years of indoor use. (Vinyl Manufacturer PDF Spec Sheet).
Heat Transfer Vinyl – The industry leading heat transfer vinyl we use is durable and withstands normal wear and tear . (Vinyl Manufacturer PDF Spec Sheet).
Vinyl decals should be applied to clean, dry surfaces. The surface should be wiped with rubbing alcohol to remove any dirt or oils. The backing paper should be removed from the decal, and the decal should be carefully placed onto the surface. The decal can then be smoothed out with a credit card or squeegee to remove any air bubbles.
***We include a basic application kit with detailed instructions and the tools necessary for basic installation with all vinyl decal orders.
Outdoor Vinyl – Yes, outdoor vinyl decals can be removed by carefully peeling them off the surface. However, the adhesive may leave residue behind, which can be removed with rubbing alcohol or a commercial adhesive remover.
Indoor Vinyl – Yes, indoor vinyl decals designed to be removed from surfaces that would be damaged by outdoor vinyl. Slowly peel away the indoor vinyl decal from the surface it is on
Heat Transfer Vinyl – No. Once heat transfer decals have been applied, they cannot be removed without damaging the material it is on.
Vinyl decals should be cleaned with a mild soap and water solution, and a soft cloth should be used to avoid scratching the surface. Harsh chemicals and abrasive materials should be avoided, as they can damage the vinyl material.
In general, hand washing is the safest way to clean items with vinyl decals, as it reduces the risk of damage or wear to the decal. If you must wash a vinyl decal in a dishwasher, place it in the top rack and avoid using a heated drying cycle.